![]() I have just sent Zinio support a further message as follows: After a reboot I let it scan and fix the registry. I am familiar with CCleaner and have used it for a long time and it has usually served me well. Zinio support had also asked me to remove other folders from appdata/roaming and i did as they asked. However Revo went on to remove registry keys and the program. With Zinio that failed because it couldn’t find some msi file. I see that Revo, quite sensibly, gives the product’s uninstaller a chance to run first. When I first did so this weekend, after a long gap, I was immediately into the update problem.įor better or worse, I have uninstalled both Air and Zinio using the Revo tool, as suggested by Tedshemyers. I have always opened Zinio the pedestrian way, from the program list on the start menu. In reply to t8ntlikly: I never got as far as the situation you describe. No response yet from Zinio, but I onlly posted the question yesterday. So what do I try next? This is a home-office PC, managed by me.” That also fails with a similar uninformative error message: “An error occurred while uninstalling Adobe AIR”. It fails with a meaningless error message. I appear to have Adobe Air 2.0 on my system. I don’t believe there is a zinio setup.msi file on my system. That fails as it says it cannot find a setup.msi file. I try to uninstalled Zinio via Control panel. Bu that fails, possibly because of a problem in updating Adobe AIR. “I am unable to read recent issues of Amateur photographer. If anyone has worked out how to update Air, I should be grateful for ideas. I have just submitted the following to Zinio support. Yesterday I tried to access a recent issue of a magazine (UK Amateur Photographer) and a message told me I must “upgrade” to Zinio 4 in order to view that issue.Īnd so began the saga … The upgrade entails installing a new version of Adobe Air. I have used Zinio for a year or so but have not accessed my magazines for a few months. My problem appears when I try to use Zinio, but I think the root cause lies in the Adobe Air update process.
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